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West Houston Medical Center offers many convenient amenities to help make your time with us more comfortable. If you have trouble finding any of these services, please feel free to ask one of our staff for directions.

  • ATM Service – main floor, outside of Café West.
  • Café West - a full-service cafeteria located on the main floor, is open from 7:30 a.m. – 2 p.m., Monday through Friday; 7:30 a.m. – 11 p.m., Saturday and Sunday.
  • Café West Express - a snack center and coffee bar located in the lobby, is open 6:30 a.m. – 7:00 p.m., Monday through Friday; 7:00 a.m. – 4:00 p.m., Saturday and Sunday.
  • Chapel – main floor, across from Human Resources and visitor elevators.
  • Clergy – may visit patients at any time. Patients may also request the on call chaplain. Pastoral care is offered in all faiths and a variety of languages. Non-denominational care is also available.
  • Flowers – may be ordered from our on-site gift shop. Outside deliveries will be sent immediately to patient room upon arrival.
  • Gift Shop – located in the lobby; stocks books, magazines, snacks, toiletries, gift items and snack baskets; open 9:00 a.m. – 7:00 p.m., Monday through Friday; 11:00 a.m. – 4:00 p.m., Saturdays, and 11:00 a.m. – 3:00 p.m., Sundays; call 281-588-8129 for deliveries or more information.
  • Information desk – located in main lobby.
  • Interpreter services – provided at no cost to persons who are deaf, hard of hearing, or limited English proficient; more than 200 languages including American Sign Language.
  • Mail – delivered to patient rooms Monday through Friday.
  • Parking – free with complimentary valet parking.
  • The Woman's Suites – VIP rooms for women in Labor and Delivery; for pricing and availability, please call 281-588-8056.
  • Wi-Fi - Free guest access available.